Privacy and Cookie Policy

Anvil Arts is committed to protecting your privacy and to this end has developed the following Privacy Policy. We operate and are registered with the Information Commissioner’s Office in accordance with current data protection legislation.

The Privacy Policy explains how we will use personal information that you provide to us or we collect from you, for example, when you place an order for tickets via our website or at one of our venues. It also explains the ways in which we will protect your personal information and sets out your rights in respect of our processing your details.

Personal Information

The information which you provide about yourself and any that identifies you (name, address, telephone number, email address, credit/debit card details) may be retained by us if you provide this information when using one of our services.

We can collect information in a number of ways:

  • When you register or use our website
  • When you sign up to receive our what’s on brochures and/or email bulletins
  • When you purchase a product or service on our website, at one of our venues, or by phone
  • When you participate in a workshop or community engagement event
  • When you register for the Access List
  • When you apply for employment
  • When you become a Friend of Anvil Arts
  • When you communicate with us
  • When you engage with us on social media
  • When you enter any event, prize draws or competitions run by us
  • When completing any surveys that we send to you for research purposes

Cookies

This website uses cookies. A cookie is a small text file of letters and numbers that gets put onto your computer when you visit a website. This allows the site to distinguish you from other users.

A cookie isn't a computer program, can't read files on your computer, can't carry viruses and can't install malware onto your computer.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit aboutcookies.org or allaboutcookies.org.

We may use cookies to help make the experience of using our website better and to personalise the service you receive from us – this means we will remember your previous visits and track the pages on our website that you visit.

Third party services

The only times your personal information may be shared with a third party are where:

a) we have your prior consent to do so

b) we are using a third party to send targeted advertisements, using information such as your email address or cookies

You can opt out of this targeting by emailing box.office@anvilarts.org.uk.

Friends of Anvil Arts

By signing up as a Friend of Anvil Arts you are allowing us to contact you by post or email with priority news and information, which is one of the benefits of the Friends Scheme. If you don’t wish to receive this benefit, please contact the box office – box.office@anvilarts.org.uk or 01256 844244.

Consent

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Anvil Arts in the manner set out in this Privacy Policy.

What do we do with your personal information?

Anvil Arts uses your personal information to provide you with information about events, products or services you asked for, or to process and record donations.

When purchasing tickets you are given the opportunity to opt in to receiving news and information from Anvil Arts and other arts organisations (third parties). We will only pass on your personal information if you have given us permission. In these instances, we securely supply your personal information for one-off use by the other arts organisations.

The personal information you gave us when opting in to marketing communications will be used by Anvil Arts to keep you up to date with events and news.

If you would like to revise the information provided to us at any time, or feel what we currently have on record is incorrect, please update the information by clicking the unsubscribe link at the bottom of any email you receive from us, or by updating your preferences in My Account. Alternatively you can email box.office@anvilarts.org.uk and we can update your record for you. You may opt out at any time.

If you opt out of marketing communications, we may still get in touch with you, for example to inform you about any changes to an event you have booked for.

We do not sell, rent or trade your personal information to third parties.

Your rights

You have the following rights to your personal data:

  • To request a copy of personal information held about you
  • To request that any inaccuracies be corrected
  • To request we stop processing your personal data
  • To withdraw consent

Changes to this policy

Our Privacy Policy may change at any time. The current version is always available on the website and changes apply from the time they are posted on this page.

Contact us

If you have any questions about our Privacy Policy or information we hold about you, email datacontrol@anvilarts.org.uk or write to us at: Information Controller, Anvil Arts, Churchill Way, Basingstoke RG21 7QR

CookieDomainDescriptionDurationType
__cf_bm [x3]Spektrixtickets.anvilarts.org.ukVimeoThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.1 dayNecessary
algoliasearch-client-jswww.anvilarts.org.ukNecessary in order to optimize the website's search-bar function. The cookie ensures accurate and fast search results.PersistentNecessary
cf_clearancetickets.anvilarts.org.ukThis cookie is used to distinguish between humans and bots.1 yearNecessary
CONSENTYouTubeUsed to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.2 yearsNecessary
CookieDetectiontickets.anvilarts.org.ukPendingSessionNecessary
CRAFT_CSRF_TOKENwww.anvilarts.org.ukEnsures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.SessionNecessary
JOTFORM_SESSIONJotFormPreserves users states across page requests.30 daysNecessary
QueueNumbertickets.anvilarts.org.ukPendingSessionNecessary
rc::aGoogleThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.PersistentNecessary
rc::cGoogleThis cookie is used to distinguish between humans and bots.SessionNecessary
SESS#tickets.anvilarts.org.ukPreserves users states across page requests.SessionNecessary
__utmaGoogleCollects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.2 yearsAnalytics
__utmbGoogleRegisters a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit.1 dayAnalytics
__utmcGoogleRegisters a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.SessionAnalytics
__utmdGoogleThis cookie is used to assign specific visitors into segments, this segmentation is based on visitor behavior on the website - the segmentation can be used to target larger groups.1 dayAnalytics
__utmvGoogleSaves user-defined tracking parameters for use in Google Analytics.SessionAnalytics
__utmzGoogleCollects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.6 monthsAnalytics
_ga [x2]GoogleRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.2 yearsAnalytics
_ga_# [x2]GoogleUsed by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.2 yearsAnalytics
_gatGoogleUsed by Google Analytics to throttle request rate1 dayAnalytics
_gidGoogleRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.1 dayAnalytics
collectGoogleUsed to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.SessionAnalytics
guestJotFormRegisters data on visitors' website-behaviour. This is used for internal analysis and website optimization.1 monthAnalytics
tdGoogleRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator.SessionAnalytics
vuidVimeoCollects data on the user's visits to the website, such as which pages have been read.2 yearsAnalytics
_fbc [x2]Meta Platforms, Inc.This cookie is used by Facebook to target advertisement based on user behavior and preferences across multiple websites. The cookie contains an encrypted ID which allows Facebook to identify the user across websites.3 monthsMarketing
_fbp [x2]Meta Platforms, Inc.Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.3 monthsMarketing
ads/ga-audiencesGoogleUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.SessionMarketing
LAST_RESULT_ENTRY_KEYYouTubeUsed to track user’s interaction with embedded content.SessionMarketing
lastExternalReferrerMeta Platforms, Inc.Detects how the user reached the website by registering their last URL-address.PersistentMarketing
lastExternalReferrerTimeMeta Platforms, Inc.Detects how the user reached the website by registering their last URL-address.PersistentMarketing
LogsDatabaseV2:V#||LogsRequestsStoreYouTubePendingPersistentMarketing
nextIdYouTubeUsed to track user’s interaction with embedded content.SessionMarketing
remote_sidYouTubeNecessary for the implementation and functionality of YouTube video-content on the website.SessionMarketing
requestsYouTubeUsed to track user’s interaction with embedded content.SessionMarketing
ServiceWorkerLogsDatabase#SWHealthLogYouTubeNecessary for the implementation and functionality of YouTube video-content on the website.PersistentMarketing
TESTCOOKIESENABLEDYouTubeUsed to track user’s interaction with embedded content.1 dayMarketing
userRefererJotFormDetermines how the user accessed the website. This information is used by the website operator in order to measure the efficiency of their marketing.1 monthMarketing
VISITOR_INFO1_LIVEYouTubeTries to estimate the users' bandwidth on pages with integrated YouTube videos.180 daysMarketing
VISITOR_PRIVACY_METADATAYouTubeStores the user's cookie consent state for the current domain180 daysMarketing
YSCYouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.SessionMarketing
yt.innertube::nextIdYouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.PersistentMarketing
yt.innertube::requestsYouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.PersistentMarketing
ytidb::LAST_RESULT_ENTRY_KEYYouTubeStores the user's video player preferences using embedded YouTube videoPersistentMarketing
YtIdbMeta#databasesYouTubeUsed to track user’s interaction with embedded content.PersistentMarketing
yt-remote-cast-availableYouTubeStores the user's video player preferences using embedded YouTube videoSessionMarketing
yt-remote-cast-installedYouTubeStores the user's video player preferences using embedded YouTube videoSessionMarketing
yt-remote-connected-devicesYouTubeStores the user's video player preferences using embedded YouTube videoPersistentMarketing
yt-remote-device-idYouTubeStores the user's video player preferences using embedded YouTube videoPersistentMarketing
yt-remote-fast-check-periodYouTubeStores the user's video player preferences using embedded YouTube videoSessionMarketing
yt-remote-session-appYouTubeStores the user's video player preferences using embedded YouTube videoSessionMarketing
yt-remote-session-nameYouTubeStores the user's video player preferences using embedded YouTube videoSessionMarketing
fireAdswizzPendingSessionMarketing

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