Access

Anvil Arts is committed to making sure everyone’s needs are met in order to enjoy the best possible experience. Both venues are fully accessible.

ACCESS LIST
Anvil Arts operates an Access List in order to improve our service to patrons with access needs. The information you give us will help find you appropriate seats and save you time when you book in future. You can join by downloading the registration form and returning to the box office by emailing box.office@anvilarts.org.uk. Please note wheelchair positions and any available disabled concessions will only be available to those on the Access List, although it is not a requirement to join in order to book tickets. Nursing and care homes do not need to register individual clients.

CONCESSIONS
Registered patrons on the Access List are entitled to an adult concession price ticket at performances where available.

ESSENTIAL CARERS
These are not companion tickets, but are available at Anvil Arts' discretion to those who need help from another person in order to move around safely within The Anvil or The Haymarket buildings. Please note that if this is not the case, other concessions may be available to you. Anyone designated as an essential carer must be able physically to assist the patron for whom they are caring for to leave the building in an emergency. Essential carer tickets (for adults 16+) cost one third of the full ticket price (rounded down to the nearest 25p).

CHILDREN
Under 16s are entitled to specific concession ticket prices where available. All children must be accompanied by an adult ticket holder and essential carer tickets are not available for these adults.

WHEELCHAIR USERS
Both ticket sales counters have drop-down or lowered sections for wheelchair users. There are up to six wheelchair spaces available in The Anvil, and up to two in The Forge. The Haymarket has up to two wheelchair spaces at stalls level, and two at circle level, reached via a lift. We cannot sell wheelchair spaces or allow transfers out of wheelchairs into seats in the Circle at The Anvil.

HEARING ENHANCEMENT
The Anvil and The Haymarket are equipped with infra-red hearing enhancement systems for use with headsets, or portable induction loops. Both are available from the stewards' point.

PARKING
Blue Badge parking arrangements are the responsibility of Basingstoke and Deane Borough Council.

FAMILIARISATION VISITS
If you would like to look at the venues in advance, please call the box office to arrange.

ANVIL ARTS BROCHURE
The events brochure is available in large print and Braille on request. Please contact the box office for details.

VISUAL STORY
Visual stories for both venues are available. They aims to support and prepare children, young people and adults with autism, communication difficulties and those with English as a second language.

Download The Anvil Visual Story

Dowload The Haymarket Visual Story

DISABLED GO
Visit the Disabled Go website for detailed information about disabled access to our buildings.