Anvil Arts

Your tickets

• No refunds can be given
• A handling charge of £1 per ticket will be made
  This charge will not apply to children’s, students’ and family tickets unless purchased online. Cash payments at the box office counters are also exempt
• We offer ticket cancellation protection through Ticketplan Group at an additional cost per ticket - full details at www.ticketplangroup.com
• If a performance is cancelled you may be offered a rescheduled date where possible, or a refund of the face value of the ticket only
• Only one discount can apply to any one ticket
• Anvil Arts reserves the right to introduce discounts and special offers at any time, and these cannot be applied to tickets already purchased
• Tickets must not be resold at a higher price than face value. Tickets resold at a higher price become void and the holder may be refused entry
• Printed tickets can be exchanged within the run of the same event at a cost of 50p per ticket.
• Lost or forgotten reserved seated tickets can be reprinted at a cost of 50p per ticket with proof of ID.  (general admission or standing tickets cannot be reprinted)
• We operate a resale facility on sold out performances at a cost of £1 per ticket.  The value of the re-sale will be credited to your Anvil Arts account for future bookings within the following 12 months

Admission

• The management reserves the right to refuse admission, to request any ticket holder to leave our buildings, and to take action to enforce these rights
• Latecomers may be admitted at a suitable point in the performance at the discretion of the management
• Children aged 2 years and under may sit on an adult ticket holder's lap with an infant in arms ticket priced £1 each (available at selected performances only)
• Children under 13 years must be accompanied by an adult ticket holder
• By order of the licensing authority, under no circumstances shall persons be permitted to sit in any gangway which intersects the seating

The performance

• Photography or recording of any kind is not allowed
• Please switch off mobile phones, muffle coughs, and refrain from unwrapping sweets during the performance to ensure that it is enjoyed by all
• Please be aware that other members of the audience may stand up during the performance
• If you experience problems during a performance please contact a steward so that we can do our best to resolve the issue at the time

General

• Artists, programme and performance details are correct at the time of sale or print publication, but changes may be unavoidable
• Anvil Arts or its agents may carry out film or sound recording in or around our venues. By purchasing tickets you consent to you and your party being included in any recording, and to its exploitation, without payment